BF2Hub.com - Your Battlefield 2 rescue!
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Support

Here you will find answers to the most frequently asked questions (FAQ) about BF2Hub.

If you still have questions, don't hesitate to contact us

BF2Hub for Players

What is BF2Hub?

In the widest sense of the word BF2Hub is a GameSpy replacement or a database backend for Battlefield2. The goal of BF2Hub is to make Battlefield2 available and playable in the same manner as GameSpy had never closed, with minimum work for the players, admins and providers, respectively for you.

Why did you launch BF2Hub?

Because Electronic Arts has announced that:

  1. GameSpy will end all hosted services for games with end of June 2014.
  2. This will affect the online multiplayer aspect of some EA's older titles, including Battlefield2.
  3. EA does not have a solution to keep these services up and running at this time.
  4. They are still investigating community-supported options to preserve online functionality for these titles.

Or in simple words: Battlefield2 will die after GameSpy is closed and BF2Hub attemps to fix this issue!

What is BF2Hub Client?

BF2Hub Client is a software, developed

  • to backup and transfer your existing Battlefield2 account credentials, settings and stats (together, "BF2-Data") to the BF2Hub network.
  • to patch your settings to play Battlefield2 as usual on your favourite RANKED or unranked servers that joined the all new BF2Hub Network.
  • to provide an interface for important information regarding the future of Battlefield2

and to make the mentioned tasks as easy as possible for you.

I have installed BF2Hub Client, what now?

After you have downloaded and installed the BF2Hub Client a small tray icon in the taskbar () will show you that the BF2Hub Client is running on your PC.
Now lean back and relax! The BF2Hub Client is running and will inform you automatically as soon as an update or important notification is available.

How do i backup my data? (UPDATES!)

If your BF2Hub Client is running () you will receive updates from time to time. Those updates will also backup your Battlefield2 data automatically! You will be asked for confirmation before the backup starts.
Now lean back and relax! The BF2Hub Client is running and will inform you automatically as soon as an update or important notification is available.

Why does BF2Hub Client backup my data?

Mainly to protect your BF2 accounts (soldiers) and stats from unauthorized access after GameSpy is closed.
Thus BF2Hub backup and transfers this data for your own good, in all conscience and to provide online services for you, such as Battlefield2 game login, CD-key check and stats updates even if GameSpy is closed.

Please refer also to "Who has access to my Battlefield2 data?" or "Can I decline to backup my Battlefield2 data?" for further details.

What does BF2Hub Client backup in detail?

BF2Hub Client generally backs up your Battlefield2 profile id, soldier name (stats) and - since necessarily needed - your account credentials and CD-key.
Battlefield2 uses several challenge-response methods, therefore it is required that we store your Battlefield2 account credentials and CD-key. We are also working on a solution to avoid storing or transfering your account credentials or CD-key at all but that depends whether or not Electronic Arts will support us in that issue.
Your account credentials are transferred encryped via a secure connection (HTTPS).

Please note: BF2Hub Client backs up your existing Battlefield2 data for your own good, in all conscience and you have however the option to decline the backup of your data at all. Please refer to "Can I decline to backup my Battlefield2 data?" for further details.

Who has access to my Battlefield2 data?

Basically you, the owner of the data and in order to ensure that BF2Hub is able to provide you services that are responsive to your needs, you agree that BF2Hub representatives will have access to your account and records as reasonably needed.

Your Battlefield2 data is protected under our User Agreement, Privacy Policy and Software End User License Agreement which essentially means that we will never share or sale your Battlefield2 account credentials, settings or other personal information to anyone.

Can I decline to backup my Battlefield2 data?

Yes you can. Nothing will be stored or transferred without your explicit acceptance and confirmation.
Before any Battlefield2 data is stored and/or transferred to the BF2Hub Network via an BF2Hub Client update, the BF2Hub Client will ask you for confirmation to do so. You can of course refuse such updates but in that case we have no solution (at least yet) to provide online functionality for your Battlefield2 game nor retrieving your existing Battlefield2 soldier accounts and stats at all after GameSpy is closed.

Does BF2Hub guarantee that this solution will work?

Simply, NO. We work hard to make your experience enjoyable. However, we cannot always anticipate technical or other operational difficulties which may result in loss of data, personalization settings or other service interruptions. For this reason, you agree that our services are provided "AS IS" and "AS AVAILABLE". At NO time we can guarantee, that the BF2Hub Service works as expected or at all.
We will however promise you to do our best to keep Battlefield2 alive and we will use all our abilities to achieve this goal.

BF2Hub for Admins

What does Admin mean?

If you are administrating your own Battlefield2 servers then you are an Admin or in the sense of BF2Hub a Server Admin.

I am an Admin, why do I need BF2Hub?

To start and enlist your servers in the Battlefield2 ingame server browser after GameSpy has closed. In simple words, to run Battlefield2 servers at all.

Can I administrate RANKED servers?

If you have your Battlefield2 servers rented (hosted) by an Ranked Provider (also known as "EA TRUSTED PARTNER") and this Ranked Provider has already signed up for the BF2Hub Network, yes. Otherwise you have to contact your Provider and ask him to setup your current Battlefield2 servers for the BF2Hub Network.

My Provider won't sign up for BF2Hub, what now?

You either search for a different Provider, you host your own unranked servers or you apply for an Ranked License as described in the Admins section.

Please note that you have to fulfill several dependencies to get a Ranked License but you however welcome to apply at any time.

How to setup my unranked servers for BF2Hub?

You need to update your settings to list your Battlefield2 servers in the BF2Hub Network. This is essentially an easy task and you will be provided with a step by step guide in good time before GameSpy closes. We recommend you to sign up to the Newsletter especially for Server Admins.

Where do I find further help?

If you have any further question you are welcome to send us feedback via the Contact Form.

BF2Hub for Providers

What does "Provider" mean?

A Provider is an "EA TRUSTED PARTNER", you provide RANKED or unranked Battlefield2 servers already yet for your customers.

I am a Provider, why do I need BF2Hub?

To start and enlist your Battlefield2 RANKED or unranked servers in the Battlefield2 ingame server browser after GameSpy has closed. In other words, to provide Battlefield2 RANKED and unranked servers for your customers at all.

What is my benefits as Provider?

If you are a Provider as described in - What does "Provider" mean? - then you are automatically accepted for the BF2Hub RANKED Network.
You just have to sign up via the corresponding form in the Providers section and you will get an account as soon as we have verified your details.

I am a Provider, Where do I sign up?

You just have to sign up via the corresponding form in the Providers section and you will get an account as soon as we have verified your details.

Where do I find further help?

If you have any further question you are welcome to send us feedback via the Contact Form.